Creating guest advocates starts with understanding guests; understanding guests is made possible with data. Capturing rich guest data, and transforming it into real-time, actionable intelligence is the secret to delivering exceptional guest experiences.
Common Guest Data Challenges
- Dirty and duplicate guest records.
- Incomplete and/or non-existent prospect data.
- Inaccessible data where it matters most – at the point of sale.
- More time spent generating reports than generating revenue.
With our solution, you’ll be able to:
- Unlock the intelligence currently buried in dirty and disconnected data.
- Increase engagement and lifetime value via highly personalized, one-to-one messaging.
- Increase revenue by fueling your teams’ productivity.
- Speed up time-to-market by making your data instantly available in a variety of business applications.
- Improve decision making with more complete and real-time business intelligence.
Our Other Integrated Products
LATEST WHITE PAPER
HSMAI White Paper – Driving Direct Channel Bookings
With the rising costs of distribution, hotels should be looking at potential revenue increases and decreased costs by developing strategies around direct bookings.