The Extra Mile and Beyond

 

For over 25 years, NAVIS has delivered outstanding results and served as a trusted hospitality consultant to many of the world’s best-known and most-profitable hotel brands and vacation rental companies.

While our technology products are leading edge in their ability to increase conversions and profit, it is our dedicated people—who really do go above and beyond—that help our clients achieve such great success.

Our Services Include:

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Client Advocates: A Partner Every Step of the Way


Narrowcast clients have an experienced NAVIS client advocate who acts as a partner every step of the way, providing best practices, business strategy, and a broad range of services to ensure your success.

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CRM Strategists: Demand Generators


We call these our “data strategy champions.” Every NAVIS Reach client has their very own strategist to build high-ROI, year-round marketing campaigns that create, connect, and convert demand.

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Software Integration Services: In Harmony with All Your Systems


We partner and integrate with all major PMS and POS in the market. NAVIS seamlessly melds with your current technical environment, so you won’t miss a beat. Custom integrations and development is also available.

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Education & Best Practices: Achieving Greatness


Exclusively for clients, NAVIS University delivers comprehensive online, virtual, and on-site education programs, all aimed at elevating your reservation sales and marketing teams to greatness.

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Call Center Services: Elevating Guest Reservations


NAVIS RezForce and RezCast sales experts create exceptional guest reservation experiences by collaborating with your on-site team to extend your voice and brand to increase bookings, reduce costs, and maximize your revenue and profit.

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Implementation Services: Up and Running in No Time


Our in-person, on-site implementation solutions are tailored to your environment to get your new sales and marketing programs online efficiently and effectively.

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Premier Technical Support: Every Minute, Every Hour, Every Day


24x7x365, U.S. based, live support with NAVIS product experts assures your company is operating at the highest levels of performance.

quotes From my perspective, the “NAVIS Way” has structured the sales process in the reservations team. Establishing the proper mechanics from a technology standpoint, and developing a sales protocol for the reservations team to follow. And then setting the expectation to monitor and coach the team on these standards.”

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Greg Hanns

Managing Director

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quotes NAVIS gives me a pulse on what the consumer wants and provides useful insight into the regrets and denials in an independent resort.”

Aditi Verma

Revenue Management

LATEST WHITE PAPER

HSMAI White Paper – Driving Direct Channel Bookings

With the rising costs of distribution, hotels should be looking at potential revenue increases and decreased costs by developing strategies around direct bookings.

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“The Client Advocate program is the follow-up to increase the possibilities of success. NAVIS has always been there when we needed any type of support and have always followed up to the successful conclusion of any program.”

Dwayne Spitzer
General Manager

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