Enjoy our thought provoking hospitality insights – we’d love to share more with you – call us!

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Transforming Reservation Inquiries into Profitable Sales

Explore our guide to shifting your reservation takers into sales-minded, profit-driving, revenue makers by treating your reservation inquiries like the valuable sales that they are.

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Align with Each Phase of a Guest’s Booking Journey

Explore each phase of the guest booking journey in detail, from what to know about travelers at each stage to which marketing strategies are most effective at each juncture to engage and convert.

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Hotel and Resorts Profitability Playbook

Here are five ways to rethink sales and marketing budgets and strategies to better meet organizational goals — goals that aren’t neatly categorized as digital versus non-digital — and generate more revenue in the coming year.

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Case Study – Resort Client in Southern California

The client hired NAVIS for remote, interim Revenue Manager Professional Services to lead the revenue team. The client also wanted to create a stronger revenue management culture with better communication and collaboration across departments.

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Webinar Recording – Drive New Guest Acquisition & Reduce Booking Path Friction

A recording from our March 9th webinar where we explored strategies to ease friction in the guest’s booking journey, how to own your guest and leverage your guest data to move leads through the booking funnel.

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The Increasing Importance of the Voice Channel

Capturing market share, revenue and driving personal service means shifting strategies to emphasize the most profitable reservations; these are direct (phone) and personal.  Learn why the voice channel is increasingly important in today’s digital world.

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The Ultimate Guide to Vacation Rental Profitability in 2016

5 Strategies to Increase Vacation Rental Profitability in 2016: From 2013 to 2014, vacation home sales rose 57.4% and almost 90% of those are on their way to the rental market right now…

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Increasing Direct Channel Revenue with Technology

Redefining the Direct Channel for a New Era: The direct channel has become synonymous with web bookings; as such, online marketing receives the lion’s share of attention in hotel marketing strategies and budgets…

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HSMAI White Paper – Driving Direct Channel Bookings

NAVIS and HSMAI White Paper: While more hotel sales and marketing efforts are increasingly focused on the digital and e-commerce channels, properties would do well not to neglect the direct channels that can…

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Narrowcast – Hotels & Resorts Edition
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Narrowcast – Vacation Rental Edition
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Reach – Hotels & Resorts Edition
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Reach – Vacation Rental Edition
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NAVIS Solutions
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