Improving Customer Satisfaction
Delivering exceptional guest experiences starts before they arrive. Reach StayCycle targets guests with automatic confirmation, pre-arrival, in-house and post-stay guest communications that drive ancillary demand, streamline procedures and improve customer satisfaction.
StayCycle uses personalized, intelligent automation to lower opt-out rates by as much as 80%, capture incremental ancillary revenue and increase each guest’s lifetime stay value.
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How the Voice Channel Drives Revenue for Hotels and Resorts
An analysis of the importance of the voice channel in the hospitality industry and what hotels and resorts can do to leverage the opportunities.