Reservation Sales Optimization
With so much focus on digital, we find all too often that hospitality executives have taken their eye off of one of the most valuable teams in their organization – the Reservations Department. If you’re like most, you’re missing a huge opportunity by not converting more of the demand already calling or emailing your team.
Common Reservation Sales Challenges
- Increase closing ratios to improve revenue capture.
- Improve team performance with accurate and objective agent metrics.
- Manage leads to avoid missing bookings.
- Consistently deliver exceptional guest booking experiences.
Our Other Integrated Products
LATEST WHITE PAPER
HSMAI White Paper – Driving Direct Channel Bookings
With the rising costs of distribution, hotels should be looking at potential revenue increases and decreased costs by developing strategies around direct bookings.