NAVIS RezForce®

The #1 hotel and vacation rental call center solution that has your back, 24/7/365.

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Our highly trained, expert agents capture bookings when your team is busy or unavailable.

Exceptional Overflow and After-hours Reservations

We hire, train, and performance test only the best US-based agents who deliver an industry leading 99.89% booking accuracy rate for our clients. Every call results in guest lead data to capture second chance bookings and grow your marketing database.

Forbes Travel Guide 5 Star Certification Award for Luxury Properties

24-point Service Standards for Luxury Properties

With RezForce Lux, agents are trained with Forbes Travel Guide’s 5-Star certification standards, and consistently earn an overall satisfaction score of 99%.

24-point Service Standards for Luxury Properties

With RezForce Lux, agents are trained with Forbes Travel Guide’s 5-Star certification standards, and consistently earn an overall satisfaction score of 99%.

Forbes Travel Guide 5 Star Certification Award for Luxury Properties

Pay for Performance Pricing

Increase profitability by balancing fixed and variable labor costs that flex with your business. Our pay-for-performance pricing model means you only pay us when we handle and/or book your reservation calls.

Outsource Call Center for After-Hours and Overflow Call Center Needs Performance Report

Reduce overhead and
capture every lead with
NAVIS RezForce®