Guest Booking Path Post Stay Social Media

Guest Booking Path Phase VI: Post-Stay Sharing

Comedian Demetri Martin once quipped, “The digital camera is a great invention because it allows us to reminisce. Instantly.” Humor aside, the ability to appreciate experiences instantaneously and share widely works to the great advantage of those who create travel experiences. According to a recent study, 76 percent of travelers post their vacation photos to …

Personalized Guest Experience for Hotel and Vacation Rental Stays

Guest Booking Path Phase V: The Stay

“The Connection Economy thrives on abundance. Connections create more connections.” Seth Godin, Best-Selling author, entrepreneur, marketer, and public speaker As the most personal phase of the guest booking path, the Stay offers the greatest opportunity to make a connection with the guest. As Godin notes, trust is one of the four pillars of the Connection …

Girls Trip Planning Travel

Guest Booking Path Phase IV: Build Up & Excitement

In her studies of love and brain chemistry, biological anthropologist Dr. Helen Fisher has discovered that anything that causes excitement increases dopamine and has the same effect on the brain as romantic love. Otherwise put, excitement is powerful stuff. It stands to reason then that being a part of encouraging a traveler’s excitement about an …

Tropical hut on water at sunset

Guest Booking Path Phase I: The Dream

The President of the Rhode Island School of Design John Maeda once noted that seemingly opposite scientists (introverted and technical) and artists (uninhibited and expressive) are more similar than not. Much of their symmetry lies in their process. For instance, they ask the big questions about society, and they pursue these matters via open-ended inquiry …