Secrets of Superstar Marketing Teams

The 6 Secrets of Rock Star Hospitality Marketing Teams

Hospitality has reached its most complicated point ever. Though opportunities for branding and promotions are vast, the sheer number of available channels can be headache inducing, not to mention the array of strategies required to make any one of those channels really productive. In fact, forty-six percent of travel marketers say that determining where to …

Questions for Technology Vendors - Chalkboard

13 Questions to Ask Before You Marry a Technology Partner (with Downloadable Worksheet for HITEC)

In her NY Times article, “13 Questions to Ask Before Getting Married,” Eleanor Stanford suggests couples talk to each other about a variety of essential issues before tying the knot because doing so before committing makes for a more stable, less conflicted, and overall more successful relationship. For instance, she poses questions like, Will we …

Guest Booking Path Post Stay Social Media

Guest Booking Path Phase VI: Post-Stay Sharing

Comedian Demetri Martin once quipped, “The digital camera is a great invention because it allows us to reminisce. Instantly.” Humor aside, the ability to appreciate experiences instantaneously and share widely works to the great advantage of those who create travel experiences. According to a recent study, 76 percent of travelers post their vacation photos to …

HITEC 2016 | NAVIS

NAVIS’s HITEC 2016 “Can’t Miss” Hit List

The Hospitality Industry Technology Exposition & Conference (HITEC) offers a unique combination of top-notch hospitality technology education, led by industry peers and experts, along with an unparalleled trade show featuring the latest products and services. With over 300 exhibitors, three co-located conferences, and four days of non-stop hospitality education, choosing what to do at HITEC …

Hospitality Client Advocates Super Heroes

The Strategic Value of a Knowledgeable Business Coach

“Our NAVIS Client Advocate… is what we call our high performers, the “Crystal Difference.” He is part of our Crystal Mountain Family, and we owe a lot of our success to him. He is definitely a shining star.” Sophia Hogarth, Reservation Sales Supervisor, Crystal Mountain Resort Some technology vendors will toss over the keys and say “Good …

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Outside In: What An Observer Sees As The Five Most Overlooked Opportunities in Lodging Sales

Cross-cultural psychologists have studied Westerners and their strong tendency to view the world inside out, with themselves at the center, as opposed to outside in, with the lens of an observer. Ultimately, the benefits of the outside in approach resulted in being more in tune with a partner’s perspective and less prone to mistakes.1 Another …

NLC_2016

Trends & Strategic Takeaways from the NAVIS Leaders Conference

With over 160 attendees from 80 companies and a roster of high-profile speakers, attendees left the 2016 NAVIS Leaders Conference with a better understanding of industry trends and strategies to make them more competitive—setting them up to “Go Far”—in the coming year. Speakers at the event included Peter Yesawich, Vice Chairman of MMGY Global and …