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Digital Media Best Practices for Vacation Rentals

The natural follow-up to understanding your channels, data, and guests is to put this CRM goldmine to work. With a torrent of digital opportunities, it is easy to get swept away with initiatives—trying to push out so many campaigns that quality suffers. It’s also easy to rely entirely on listing sites, which are essential of …

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The Most Valuable High Touch Guest Service Channels in the High Tech Digital Age

These days, the guest journey has grown more complex. On a typical day in 2015, millions of people worldwide will book lodging accommodations. The exponential growth of the internet and the use of mobile devices by travelers who shop, plan, and book online shines a light on the challenges hoteliers face in their fragmented, complex …

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Work That Budget: Discover 3 Ways to Generate More Revenue from Current Demand!

RevPAR looks strong for the next few years, especially for independent hotels–that’s the good word from the 2014 Hotel Data Conference, August 12-14 in Nashville. Read on to find out how to ride that trend and beat your budget season blues. Want to end your summer season on a high note…and get your budget planning …

The Mobile Shift and Your Voice Channel

Mobile and tablet use is on the rise and “more and more people are using their phones or tablets to book travel.” This is what is being said all over the internet, in webinars, industry sites and just about all anyone talks about when discussing what is changing in hospitality marketing. Here are the facts. 42% …