Hospitality Client Advocates Super Heroes

The Strategic Value of a Knowledgeable Business Coach

“Our NAVIS Client Advocate… is what we call our high performers, the “Crystal Difference.” He is part of our Crystal Mountain Family, and we owe a lot of our success to him. He is definitely a shining star.” Sophia Hogarth, Reservation Sales Supervisor, Crystal Mountain Resort Some technology vendors will toss over the keys and say “Good …

WorkSmarter

The Incredible Wisdom Derived from Connecting Data

“NAVIS has had a huge impact on our business and has taught us how to use our ‘data’ to the fullest extent.” Sheila Hauser, Director of Marketing, Collins Vacation Rentals Programmer Daniel Keys Moran said, “You can have data without information, but you cannot have information without data.” Further to this, you cannot have informative data …

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Work That Budget: Discover 3 Ways to Generate More Revenue from Current Demand!

RevPAR looks strong for the next few years, especially for independent hotels–that’s the good word from the 2014 Hotel Data Conference, August 12-14 in Nashville. Read on to find out how to ride that trend and beat your budget season blues. Want to end your summer season on a high note…and get your budget planning …

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Want to Transform Your Direct Revenue? Discover the Secret Here.

The hot topic heard on the HITEC floor? Revenues rise when technology delivers messages that speak to each guest’s unique preferences and behaviors. Music to our ears! The NAVIS team launched our own “Revenuetion” at HITEC. We’re out to ensure you capture every leisure revenue opportunity from your voice channel with NAVIS’ data- and guest-centric …

the-peabody-memphis

The Winning Formula: How to Inspire Your Call Conversion Team to Revenue Greatness

BITAC Tech & Operations 2014, May 4-6 at The Peabody Memphis: The NAVIS buzz was all about “Reach-ing” out to transient travelers. Hoteliers said there’s a need for marketing that drives more transient business. They were pleased to hear about the NAVIS Reach solution. Reach accesses more of your real-time data to create automated, one-to-one …

Michelle Marquis NAVIS Headshot

Reservation Agents Are Your Front Line: How to Coach a Winning Team

How do you measure your search engine marketing success? If you use only online metrics, you miss the biggest piece of the profitability puzzle, according to Michelle Marquis, NAVIS VP of Marketing and Strategic Initiatives. She clued in the Hospitality Sales and Marketing Association International (HSMAI) Digital Marketing Strategy Conference in New York City on …

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THE BIG THREE Secrets to Supercharged Call Conversions

Keynote speakers wowed a record-sized audience at the NAVIS Leaders Conference in Orlando last month. Parra Vaughan, VP Marketing, Sea Island, made brand management sizzle as a strategic business tool. Tom Johnston, VP Marketing, Vacation Myrtle Beach, showed how to turn reservation agents into rock stars, complete with gold records for exceeding goals! The buzz …