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Introducing a New Best-Practice Blog: Tips to Increase Leisure Revenue through the Voice Channel

Nashville was the site of the 2013 Vacation Rental Managers Association (VRMA) Annual Conference at the Gaylord Opryland Resort & Convention Center. This year’s conference was the biggest in the history of VRMA with more than 900 vacation rental professionals attending. NAVIS was there to talk strategies and solutions that increase leisure revenue through the …

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How Many Calls After Hours?

After looking at our call volume data, it’s more clear than ever why after-hours calls are so important. This graph shows data collected from all of our clients during Jan 1 through June 30 of this year. It totals literally millions of calls. The time scale is the local time for the location of each …